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Frequently Asked Questions

The affiliate FAQ is here to assist you in getting the most commonly asked questions answered about our affiliate program. If you don't find your answer below, please email us directly at affiliate@siteserving.com and we'll be glad to answer them.

How do you pay commissions?

In an effort to make things simple and quick, we currently only pay commissions that are due via PayPal. Not only is paying via PayPal convenient, you can also avoid all the hassle associated with losing physical checks.

If you don’t have a PayPal account, please consider signing up for one as soon as you can.

Can I apply commissions towards my hosting?

While this is something that we’re not doing currently, this is something that we are considering. Due to the way that payments are generally handled, we do require hosting payments to be made.

How do you track commissions?

Commissions are tracked in a multitude of different ways. The first, being the most important, is by the affiliate link. The affiliate link allows us to track commissions both by placing cookies, but also by the end user’s IP.

To take tracking one step further, we also track all conversions by coupons, ensuring that you never lose out on a sale, even if someone else referred it!

Is there a minimum payout within the program?

Currently, due to the way that our affiliate program is setup and the affiliate terms are outlined, it is necessary to reach a minimum of one hundred ($100 USD) United States dollars to be eligible for a payout.

Am I allowed to refer myself and get a commission?

Unfortunately, our affiliate term and conditions currently forbids the use of the affiliate program for self-referral. We don't advise it, and if it is found, the commission will be voided.

Can I purchase accounts under my own name?

While we do understand that web designers, developers, and webmasters sometimes need the ability to signup on behalf of their clients, we don’t currently permit this.

This is not permitted. When the client requests support, they might not be listed on the account, and thus will be unable to obtain support via our support department.

Do I need to have a busy website to make money?

While it’s always exciting to have a busy website, you don’t need to have one to earn money via our affiliate program! It’s incredibly easy; simply place our affiliate banner on your website, and wait for the sales to roll in! It’s truly that easy!

Just make sure that you represent our services correctly, and remember to keep building traffic for your website. Remember, the more traffic you build, the more money you’re going to make via our affiliate program.

Is it possible to change my affiliate username?

Our affiliate program is extremely versatile and can be molded and sculpted to fit almost any requirement, apart from the ability to change the username.

We don’t currently change usernames because this is how we track sales made via the affiliate program. Nonetheless, we’re always pretty excited about pushing the envelope on this, so we’re working on a solution.

Can I ask for advice if I get stuck?

Of course, we’re always here to answer any questions you may have. Our affiliate manager, Meredith, is always around to answer any of your questions. We believe that a strong bond between the affiliates and us is one of the most important factors in a successful partnership.

So if you have questions, please feel free to send us an email and we’ll be glad to address any/all your concerns – even late at night!

What is an affiliate program?

Think of an affiliate program as a way to build a new online business. By building this online business, you can rest assured that you’ll always be paid on time and have those extra bucks you need!

If you’re still confused, please shoot us an email to affiliate@siteserving.com and we’ll be glad to further explain how to get you up and running with our affiliate program!

If I have multiple websites, do I need multiple accounts?

Thankfully not! Due to the way that our affiliate program has been designed and built, you won’t need to have multiple accounts! Just use the same affiliate link that you’ve already created on as many websites as you’d like.

Nevertheless, if you should have questions or need more advice on next steps, feel free to reach out to us by emailing us to affiliate@siteserving.com

Do I have to be a customer to be an affiliate?
That's the great thing about being an affiliate with SiteServing, you don't even need to have a web hosting service with us. Consequently, you don't have to worry about moving your website, or even paying for anything extra (that you might not need).
I don't have to be exclusive do I?
While we honestly believe that we're the best hosting company on the planet, we do understand that there might be others in our league. For this very reason, we do not shy away from competition, just so we can prove that we are the best! (but do feel free to have other web hosts on your website too!)
Is it possible to direct traffic at specific pages?

We strongly believe that providing the user with the most accurate information is paramount; for this reason we do allow you to deep link to a specific resource. If you have questions on how to do this, please email us at affiliate@siteserving.com and we’ll help you get this accomplished.

If I link to you, will you link back to me?

While we do strongly believe that it’s a great idea, we don’t currently engage in link swaps. Nonetheless, if you do get in contact with us, we might be able to work out a more sophisticated way of getting more traffic to your website.

I’ve lost my username and/or password, please help!

It’s alright! Don’t worry, everyone misplaces bits of data sometimes. To recover your username and/or password is easy; please go to the affiliate login page and click on the “Forgot your password?” button!

If you still can’t recover your affiliate password after you’ve tried that, simply send us an email to affiliate@siteserving.com and we’ll help you get it recovered.